Warranty Conditions - Metaloidas | Rubber tiles | Crumb rubber

WARRANTY CONDITIONS FOR RUBBER TILES

GENERAL PROVISIONS
1. The warranty conditions set out in this document apply to rubber pads (Goods) that were purchased (on a sales basis) from the seller UAB Metaloidas.
BASIC INFORMATION ON THE PRODUCT
1. Item description.
  1. Rubber pads made of shredded rubber granules (SBR), weather resistant (snow, rain, frost), decorative, protect against dangerous falls, non-slip, moisture resistant, non-allergenic, free of harmful or toxic substances that absorb sound well inside , both externally, have good thermal insulation; Rubber pads due to UV rays can change colour slightly over time.
  2. Dimensions. The pad must meet the specified dimensions – length and width: 500x500mm with 1000x1000mm
    And variable pad dimensions – thickness (from 10mm to 85mm). Possible dimensional tolerances are 2-3 mm.
  3. Shape. Rubber pads are made on an even surface for gluing on concrete or asphalt and on a new, uneven base for laying on a loose surface.
2. Ingredients: Rubber pads are made of rubber granules, polyurethane and a mixture of paints. Each pad has eight plastic locks that connect a separate tile with each adjacent brick, ensuring the integrity of the plane.
3. Purpose of use: rubber pads are used to cover children’s playgrounds, footpaths and non-professional sports grounds.
PADDING INSTRUCTIONS
1. General requirements applicable to the laying of rubber pads.
  1. Both the surface on which the rubber pads are laid and the surface to be laid must be dry before they can be dirty.
  2. Rubber pads shall be laid at a temperature of not less than 10 ° C and not more than 25 ° C in dry weather.
  3. At least 8 hours left before laying, it is recommended to place the entire rubber pad near the laying place so that the rubber pads return to their original factory shape (packaged rubber pads are subject to each other’s weight, so the dimensions of the pack may be slightly altered) and make it easier to select shades of slightly different rubber pads.
  4. It is advisable to lay the rubber pads according to the ambient (air) temperature, because the rubber pads slightly expand from the excessive heat and shrink when cooled, so there may be gaps between them. Accordingly, it is recommended to place rubber pads at a constant ambient (air) temperature, such as placing all rubber blocks in the morning or in the evening, to prevent changes in the temperature of the day.
  5. It is recommended that the rubber pads be laid in such a way that the slightest discoloration of the rubber pads is minimized.
  6. The dimensions of the rubber pads can be changed during the laying by using a saw or a cutter.
  7. Due to the elasticity of the rubber pads, the deviations of their parameters up to 5 mm can be corrected by compressing the rubber pads after they have been lined.
  8. In order to ensure the integrity of the rubber pads, it is necessary to place ribs, wooden beams or long horizontal curbs around this coating.
2. Placing on concrete or asphalt.
  1. Rubber pads shall be laid on a level basis on a concrete or asphalt substrate.
    Rubber pads can be glued on a concrete or asphalt substrate, with 200 g of glue being used in 1 m2.
3. Instruction for laying of rubber pads on concrete base.
  1. The concrete base on which the rubber pads are laid must be sloped, and a water drainage system must be installed to prevent water from falling or running through the rubber pad.
  2. There must be no cracks or cracks on the concrete surface.
  3. The base of the concrete must be well-stiffened (45-60 days), smooth, clean, dry, free of accumulation or accumulation of water.
  4. Before gluing the rubber pads, the concreted surface must be greased with a deep primer.
  5. When gluing the rubber pads, it is necessary to press them well together.
  6. After applying the rubber pads (i.e., gluing), they cannot get moisture for 24 hours (until the glue stops) (water cannot accumulate or accumulate on them) as the water dilutes the glue, so the rubber pads may not stick. A uniform ambient (air) temperature must be assured during the gluing of the adhesive.
  7. It is recommended to use a polyurethane adhesive to glue the rubber pads on the concrete base. The use of adhesives made by the manufacturer of non-rubber blocks (i.e. Metaloidas UAB) for the laying (gluing) of rubber blocks is not responsible for the durability of the adhesive.
  8. For best results, it is recommended to hire a qualified technician for laying / gluing rubber blocks.
4. Instruction for lying of rubber pads on an asphalt substrate.
  1. The asphalt base on which the rubber pads are laid must be solid, smooth, clean, dry, free of oil, grease, grease or water. The new asphalt pavement must harden for at least 30 days before the rubber pads are laid.
  2. The asphalt substrate on which the rubber pads are laid must be sloped, and a water drainage system must be installed to prevent water from falling or damaging through the rubber pad.
  3. There must be no cracks or cracks on the asphalt surface.
  4. Before bonding the rubber pads, the asphalt surface must be greased with a deep primer.
  5. When gluing rubber pads, it is necessary to press them firmly together.
  6. After applying the rubber pads (i.e., gluing), they cannot get moisture for 24 hours (until the glue stops) (water cannot accumulate or accumulate on them) as the water dilutes the glue, so the rubber pads may not stick. A uniform ambient (air) temperature must be assured during the gluing of the adhesive.
  7. It is recommended to use a polyurethane adhesive to glue the rubber pads on the concrete base. The use of adhesives supplied by the manufacturer of non-rubber blocks (i.e. Metaloidas UAB) for the laying (gluing) of rubber pads is not responsible for the durability of the adhesive.
  8. For best results, it is recommended to hire a qualified technician for laying / gluing rubber blocks.
5. Instructions for laying rubber pads on a bulk base.
  Rubber pads on uneven ground are laid on a loose surface, i. on a sieve or sand base.
  1. The substrate is prepared as follows: black ground (i.e., plant layer) to a firm ground base; in the absence of a solid ground base, it is recommended to lay the textile to the base; the first layer is sand, the second is sand (0-35 fractions), the third is action (or sand-cement mix or dry concrete); then the rubber pads are laid.
  2. It is essential to ensure the flatness and firmness of the base; the thickness of the substrate must depend on the intended use of the coating: the larger the weight of the rubber pad is pressed, the thicker the base layer must be.
  3. It is necessary to install a water drainage system so that water does not penetrate or fail through the rubber pad.
  4. It is recommended to use rubber pads with a thickness of at least 40-45 mm in order to avoid deformations and displacement of the surface of the rubber surface by applying rubber pads to the ground surface.
  5. In order to ensure the integrity of the rubber pads, it is necessary to place ribs, wooden beams or long horizontal curbs around this coating.
  6. To ensure the integrity of the rubber surface, it is recommended to connect the rubber pads with each other using plastic pins.
  7. For best results, it is recommended to hire a qualified technician for laying rubber pads.
USE AND MAINTENANCE RULES
1. The surface of the rubber pads must be cleaned (washed) with clean water. Cleaners can be used with water. In order to ensure the durability of the surface of the rubber pad, it is necessary to wash the rubber pads and to collect solid particles (eg small stones, etc.) from its surface. Do not use strong cleaners, thinners or other chemicals.
2. In order to ensure the durability of the rubber pad surface in increased friction areas, it is recommended to use rubber pads with increased resistance.
3. It is forbidden to use footwear that can damage the surface of the rubber pads, such as starters (i.e. running shoes), football shoes and the like.
4. It is forbidden to keep motor vehicles (scooters, motorcycles, cars, trucks, etc.) standing or riding on the surface of the rubber pad because excessive surface load may reduce the durability of the rubber pads.
WARRANTY TERMS AND TERMS
1. Guarantee period.
  1. The rubber pad cover is provided with a 24-month quality guarantee.
  2. The warranty term begins to run from the date of the Customer’s full settlement for the rubber blocks received, i.e. from the date of full settlement on the last invoice submitted.
2. Warranty coverage.
  1. The Seller ensures that the rubber pads do not have any defects in the manufacturing or composite materials and undertake to replace during the warranty period those rubber pads for which the defects occur under conditions of proper use.
  2. The Seller’s liability under this Warranty is limited to replacement of defective rubber pads and does not include any other, including but not limited to, installation, transportation or other costs. The liability of the Seller under this Warranty shall be exercised in accordance with the procedures set out in these Warranty Terms and Conditions.
  3. The seller is not responsible for the discrepancy of the colour of the rubber pads when the rubber pads defeated during the warranty period are replaced by new ones.
  4. After the Seller has replaced the rubber pads in accordance with these warranty conditions, a new replacement of the rubber pads shall be carried out in accordance with 5.1.1. The warranty period provided for in point (a) is not recalculated.
3. Exceptions to the guarantee.
  1. Rubber Pads Quality Guarantee Not Applicable:
    1. If they are damaged in the event of a natural disaster, including but not limited to flooding, earthquakes, whirlwinds, hurricanes, fires and other natural disasters or Force majeure;
    2. If they are damaged due to intolerable behaviour by third parties, including but not limited to vandalism, civil disobedience, criminal acts, as well as acts of war or accidents;
    3. If the rubber pads are damaged due to improper lining, including lining on an improperly prepared surface (the instructions for laying the rubber pads referred to in paragraph 3 are not observed);
    4. If the rubber pads are damaged during transportation or storage, regardless of who loaded them;
    5. If chemicals are used that physically affect the rubber pad in contact (direct contact or dripping with air), such as acids, alkalis and other similar substances;
    6. If there is a change in the tone of the rubber pad due to environmental effects, including but not limited to direct sunlight;
    7. If the Buyer uses rubber pads for purposes other than those specified in these Warranty Terms and Conditions, and does not comply with the rules for the use and maintenance of rubber pads in paragraph 3;
    8. In the case of normal wear of rubber pads (normal wear on the surface of rubber pads up to 6 mm per year);
    9. If the rubber pads are mounted under frequent pressures, t. y. under slides, swings, game wheels, soccer gates, etc .;
    10. If the rubber pads have been stored in a packaged manner by UAB Metaloidas (packaging of UAB “Metaloidas”) for more than 3 weeks from the date of receipt;
    11. The repair (finishing, improvement) of rubber blocks was carried out without consulting the Seller;
    12. The Buyer does not provide evidence that the rubber blocks were installed in the facility where the replacement of the defective rubber blocks was requested not earlier than the entry into force of these warranty conditions.
  2. In any event, the Seller shall not be liable to the Buyer or any other third party for any loss, including loss of earnings, lost savings or other incidental losses that may arise or arise from use or inability to use rubber pads.
  3. The Buyer loses the right to rely on the Product’s non-compliance with the quality requirements if he does not notify the Seller within 14 (fourteen) calendar days after the discrepancy has been or should have been detected and does not specify what requirements the rubber pads do not meet.
4. Submission of a warranty claim. Its examination procedure.
  1. When a Product Quality Guarantee term is set, claims for defects in the rubber pads may be claimed if the defects are identified within the warranty period. The Buyer shall prove the time of defining the quality of the rubber pads. If the Buyer fails to provide proof of the exact timing of defects in the quality of the rubber pads, the defects of the rubber pads shall be deemed to be established on the date of the claim to the Seller.
  2. In order to replace the defective rubber pads, the Buyer must:
    1. provide the Seller with a written notice of a possible defect (i.e. a Warranty Claim) within 14 (fourteen) days of its occurrence during the warranty period, and
    2. to send to the Seller, by fax or e-mail, a photograph of the rubber pads likely to contain defect (s), and
    3. Provide evidence that the defective rubber pads for which replacement has been requested have been installed no earlier than the effective date of this warranty.
  3. Upon receipt of the Warranty Claim, the Seller verifies the validity of the claim and within 14 (fourteen) days submit a reply to the Buyer by fax or e-mail.
  4. If necessary, the Buyer must ensure that the Seller has the right to come to the Buyer or to another location specified by the Buyer for the purpose of inspecting the defective rubber blocks or the right to receive samples of rubber pads defective by the Buyer.
  5. The Seller’s exclusive liability under this Warranty is limited to the replacement of defective rubber blocks within 60 (sixty) calendar days from the date of submission of the response to the Buyer’s Warranty Claim.